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Score
Australia
Regulated in Australia
Market Making(MM)
MT4/5 full license
Global Business
Medium potential risk
Capital Ratio
Influence
Add brokers
Comparison
Quantity 6
Exposure
Score
License Index | 9.22 |
Business Index | 8.94 |
Risk Management Index | 8.90 |
Software Index | 8.30 |
Regulatory Index | 9.19 |
Single Core
1G
40G
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Sanction
Sanction
Warning
English
+61 2 9247 2483
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Company Name
Rakuten Securities Australia Pty Ltd
Company Abbreviation
Rakuten Securities Australia
Platform registered country and region
Australia
Number of employees
Company website
YouTube
Company summary
Pyramid scheme complaint
Expose
A Visit to Rakuten Securities in Japan -- Office Confirmed Existed
The investigators went to visit the dealer Rakuten Securities in Tokyo, Japan as planned. The dealer’s logo can be found on the publicly displayed address, indicating that the dealer has a real business place. Unfortunately, the investigators failed to enter the company for further visit, so the specific scale of the business remains unknown. Investors are asked to make a sensible choice after car
Visiting Rakuten Securities in Australia
The company holds a full licence from the Australian ASIC (No. 418036), a retail forex licence from the Financial Services Agency of Japan (No. 5010701021660) and a leveraged forex trading license from Hong Kong SFC. What’s worth noting, the broker was awarded the “CAPITAL Merits of Achievements in Forex Services” by the Capital magazine in 2016 in recognition of its high quality forex trading ser
A Visit to Rakuten Securities in Japan -- Office Confirmed Existed
The investigators went to visit the dealer Rakuten Securities in Tokyo, Japan as planned. The dealer’s logo can be found on the publicly displayed address, indicating that the dealer has a real business place. Unfortunately, the investigators failed to enter the company for further visit, so the specific scale of the business remains unknown. Investors are asked to make a sensible choice after car
Visiting Rakuten Securities in Australia
The company holds a full licence from the Australian ASIC (No. 418036), a retail forex licence from the Financial Services Agency of Japan (No. 5010701021660) and a leveraged forex trading license from Hong Kong SFC. What’s worth noting, the broker was awarded the “CAPITAL Merits of Achievements in Forex Services” by the Capital magazine in 2016 in recognition of its high quality forex trading ser
Have to pay 20% tax to the broker but you can't withdraw funds. I was cheated of a hundred thousand yuan.
At first I invested in Rakuten because I thought they were big brands, having financial security and stable platform. I was very optimistic about it. I opened an account in August 2018 and started trading. There was a time when depositing money process was smooth, but this situation had basically recovered after the Spring Festival. That customer service was not bad. But last week, I was very angry. On the evening of February 27th, I used my five trading accounts to buy long GBP/JPY (including EToro, Jiasheng, Anda and TradeMax) on five trading platforms. Only Rakuten raised a dozen pips, causing my position to be liquidated. When I saw the position liquidation, I quickly took the screenshot and kept the evidence and sent an email to Rakuten. After this week's negotiations, Rakuten internally agreed that the stop loss was caused by the normal spread of the market at that time and did not give me compensation. I don't ask much, just want to get back the stop loss money. A week passed, they ignored it, just saying that it was the normal spread of the market. I want to ask, why the other platforms didn’t liquidate my position but Rakuten? And after the stop loss the platform did not show that the highest price has reached my stop loss. Rakuten’s conduct is a scam. I’ve been trading for years. Such a situation really made me puzzled. Will you still trade on it?
I made a GDPUSD sell stop order with a price of 1.30475 At 13:59, September 13, 2018, and the stop loss was set at 1.30555. The final order was closed at 13:59:47, and the stop loss was closed at a price of 1.30846 at 13:59:47 (the price was 30 points higher than the stop loss price, and 17 points higher than the highest price in this period). At the moment of transaction, the difference was increased, making the closing of the pending order and the stop loss completed at the same time.
You even can't withdraw funds after paying the tax. Cheat you into depositing money again and again. You can't get the money back. Is there anybody who has the same experience as me.
I agree if I should pay individual income tax. But why I should transfer the tax to a personal account? And my account will be frozen in 48 hours if I don't pay the money
I didn’t want to expose the platform at first, but I am really angry when I saw Rakuten Securities’ s score rank at No. 7. I would like to share you my sad story related to this platform. I deposited in the account on 2 Jan., 2019, when the server have been offline for several hours. When I asked for explanations, the employees made no reply. The server went back to normal on 3 Jan. before the market opened and when the market opened, a mega JPY move showed up. Now I should tell you what shameless things they did. First, the platform said there was a fixed spread in 95% of a day. However, pay attention to the rest of 5% when spreads were unfixed and big movement happened with unimaginable big spreads. I mean, when the market opened on 3 Jan., you had to pay a service fee of over 1,500 dollars if you traded one hand USDJPY. Is it exciting? This is the first shameless thing they did. Second, When there were big movements in the market, they would close trading. It is impossible for them to stop doing something before wipe out your account. When you got profits, you didn’t expected to sale orders, and when you lost, you couldn’t cover and lock position. There was nothing you could do. When your account wiped out, the platform could close out the orders. The market movement depends on its will. Third, They will give you cold shoulder when you are caught into problems. They will pass the buck with an excuse of mobility. Is it shameless for the platform to deny the evidence? The trading journal won’t tall lies. The above are enough. Keep away from it, everyone!
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