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Regulated in Seychelles
Retail Forex License
MT4/5 full license
Seychelles Retail Forex License Revoked
Medium potential risk
|Risk Management Index||7.38|
Platform registered country and region
Pyramid scheme complaint
Hi all investors My name is zafar ali. My tentrade mt5 id is 47183. 10tradefx is a scammer broker, don't open account here. tentrade claiming a registered broker. I am telling you all details how they scammed me. I am contacting their regulations. They will be fined and this broker will be banned. I buy DoCU US share by 850$. I only buy 209 shares. After buying shares i still had 550$ free margin. Second day when market opened my profit was 3040$. When i closed trade and placed withdraw, they accept my withdraw and sent me email for accepting my withdraw ( screenshot attached). Second they declined my withdraw and told me i fraud them. What Fraud i do, i just buy us shares and when i saw profit in my account, i just closed trade. Is this fraud to close a trade with profit?. I even don't get any bonus from them so these terms don't apply to me. I traded with my own money. I get loss this broker will not compensate my money. First they deducted all my profit and my balance reduced to 850$ then they deducted 550$ more and now my balance is 300$ which tentrade told me to withdraw ( video attached). I am warning all of you stay away from this broker. If you have any deposit then withdraw as soon as possible. I just want my profit with my capital investment. Otherwise i am posting on other platforms too and regulation authority.
General Information & Regulation
10TradeFX is a Forex Broker offering Forex Trading services via MetaTrader 4, MT4 Mobile and Web trading platforms. Regarding orders execution model, 10 Trade FX is a b-book broker (market maker). 10 Trade FX offers trading of currencies, indices, stocks, CFDs and commodities. 10 Trade FX is regulated by the CySEC (Cyprus). 10TradeFx is owned and operated by Holiway Global Ltd that is duly authorized and regulated by a highly reliable regulator for non-bank financial services – the Seychelles Financial Services Authority, reg. no. SD040. 10TradeFx offers all the required tools to ensure an effective trading environment, in particular, multiple well-designed products and services. The activity of any decent broker should be controlled by a reputable regulator. In this case, the trading platform is registered in Cyprus and has a license from this country, which is issued by the Cyprus Securities and Exchange Commission (CySEC). This is a fairly authoritative organization that is normally perceived and respected in other European countries. According to its CySEC regulation, the company can provide financial services within the EEA zone. As a registered CIF, the broker can also offer services in third countries if it complies with their trading regime. In this case, 10TradeFX can provide services in Singapore and Vietnam. All the other areas are under the entity regulated in Seychelles. The important thing to mention is that the company does not provide services to residents of the US.
The main goal of the existing trading platform is to receive a stable profit using all available binary options (Classic and Turbo options, options for price difference, One Touch). The Markets instruments available at 10TradeFx includes, Forex, Metal, CFDs, Shares, Cryptos
Account & Leverage
With leverage of about 1:500; A potential client of the trading platform can open one of the following accounts (except the training one):
Silver (from $ 200 – deposit amount), Golden (from $ 1000), and Platinum (from $ 5000).
Spreads & Commissions
10 TradeFx offers a moderate spread of about 1.5 pips.
Trading Platform Available
This Broker offers one Trading platform, which is MetaTrader 4 (MT4). MetaTrader 4 is designed to provide Forex traders with the ultimate trading experience. The platform combines automatic market updates in the most user-friendly manner and then combines these with internal market news updates. End-users are provided with the ability to create and deploy a variety of technical indicators, as well as Expert Advisors.
Deposit & Withdrawal
Traders can deposit funds in to their trading accounts at 10 tradeFx using the following methods;
Sberbank receipts, Debit and credit cards of financial institutions (Visa and Mastercard), Nganluong, Neteller, and 4Cash.
Similarly, withdrawal can be made through the same means after applying for the Withdrawal through the clients Area and submit for confirmation.
10 TradeFx Provides good customer support services, to ensure better relationships with their customers. They can be contacted through email or phone, also clients can visit their office using the address provided. They also offers a live chat option for users to contact them.
CT House, Office No. 9D, Providence, Mahe, Seychelles
You can email them at: firstname.lastname@example.org
Customer & Technical Support is available.Tel : +44 7501708247
Being regulated by the CySEC (Cyprus), this doesn't offer the Broker a full license and Regulation , also the broker found to be suspicious clone based on users reviews. And while visiting their official website to find more about the Broker's details, the website couldn't allow to access all the necessary informations about the Broker, which means their website has some issues. We advise Investors to further investigate and confirm the legitimacy of the Broker to ensure safety trading.
Indices trading and commodities trading are missing, pls refer to this brokers official website.
Spread on which currency pair or instrument？ Should make it clear. Additionally, you should offer more spread details, if possible.
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